We did not talk only about the funnel… Though every marketer has a very passionate opinion about the funnel and rising expectations without rising budgets, the funnel performance is a result of many other aspects of the business.
Marketing technology is an excellent scapegoat. We often experience “analysis paralysis” in the avalanche of data, and the best approach might be the most simple option.
What is the trigger to buy? BDRs can ask customers this question and the insight from the conversations might be sufficient. We are dealing with complexity, but the needed insight might not be as complex.
Marketers are not satisfied with the technology they have; do not get the expected value from the technology.
Marketing technology is getting in the way of doing marketing
“We over-engineer our work…” “You can not have 45 KPIs, we need just 4…” “We are flying the airplane by instruments, why not look outside the window?”
Marketers overemphasize the data; sometimes, we are not willing to have a conversation until we have data. At the same time, because we are listening to data, we are plugging any data we have, even irrelevant, trying to make decisions…
If your spouse told you he/she was unhappy with something you did, would you require data?
Collaborate with sales on what is the most important to track. When you bring prospects to talk about their problems/needs, everybody is paying attention. This might be “small” data, but it can make a big difference.