Book – The Coaching Habit

Coaching-Habit.pngVery useful book!  The author suggests that we rush into an advice too quickly, don’t have enough time for what, ultimately, is more effective – coaching.  Luckily, there is a coaching method that is reasonably fast and simple (though not easy), and this method is based on asking questions rather than giving answers.  Considering that giving answers is a…  habit; we can form a different habit of asking questions.

Another interesting concept is a difference between coaching for performance and coaching for development.

The book recommends several questions to ask as part of the coaching approach:

  • What’s on your mind?

The question can lead to issues around Projects, People, or Patterns (habitual behaviors of the person who is answering the question).

  • And what else?

This question allows to deepen the understanding of the problem and avoid a temptation to immediately give advice.

  • What’s the real challenge here for you?

This question brings focus to the situation that might be moving to a very general conversation.

  • But what do you really want?

A person might not be able to answer immediately; the question allows to understand “a need behind a want.”

  • What do you want from me?

The question allows understanding the issue better before jumping into the advice. Might use “Out of curiosity…”,   “Just so I know…”, “To help me understand better…”

  • If you’re saying yes to this, what are you saying no to?

This is “strategic question,” as a decision to devote resources to one initiative need to also reduce resources to other initiatives.

  • What was most useful for you?

A “learning question” – allows reflecting and finding the most useful information from the conversation.

I think at least some of the questions can be used for project conversations as successfully.  No matter the improvement objective, a good question will help understand the situation and perspective of the other person better… and avoid jumping into “advice mode.”

More interesting materials at Coaching Habits Videos

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