The course describes 10 theories attempting to describe an organization. All of the theories is “incomplete” as they do not describe the organization fully. However, several theories in a combination can give a good understanding of the analyzed entity and help manage the organization.
One of the new terms from the course:
Bounded rationality is the idea that in decision-making, rationality of individuals is limited by the information they have, the cognitive limitations of their minds, and the finite amount of time they have to make a decision.
Though understanding that humans do not act as rationally as previously believed is prevalent in economics (and definitely used by marketing 😉 ), it is a good prism through which we can view organizations.
Organizational anarchy or garbage can theory explains a decision making process in an organization as a “garbage can” where problems and possibly independent solutions are thrown to be considered by different parties. Though it may not be the ideal way of describing a business and more likely to apply to a government entity or an association, the theory explains some processes within large corporations 😉
Organizational learning theory describes two interesting elements – communities of practice and network of practice.
Very insightful class – many things to ponder 😉